The Envoy standard
The trust standard behind every listing
New and used music gear with verifiable facts. Every listing is condition-graded in plain English and checked against manufacturer specs and independent market listings before it goes live. Envoy is the merchant of record — you buy from us.
How every listing gets made
Listed
Every product page is an Envoy saleable listing with a clear price. We do not invent phantom stock or show items you cannot buy from us.
Verified
Specs and identifiers are checked against manufacturer documentation and independent market listings before they go live. Condition grades use a plain-English scale.
Published
Only facts we could support are shown — what it is, what it is for, and what to watch out for.
Condition grades, in plain English
- Brand New
- Unused, factory-fresh, full warranty where applicable.
- B-Stock
- Unused or barely handled — open-box, demo, or factory-blemish stock. Sold as new function with minor cosmetic caveats disclosed.
- Mint
- Used, but indistinguishable from new — no visible wear at all.
- Excellent
- Barely used, no meaningful wear — looks and performs like new.
- Very Good
- Light cosmetic wear from normal use, fully functional.
- Good
- Visible wear, works as intended — a solid working instrument.
- Fair
- Heavier wear or cosmetic issues, disclosed up front. Priced accordingly.
- Poor
- Significant wear or defects — functional limitations listed in the description. Priced to match.
- Non-Functioning
- Not working — sold for parts, repair, or restoration only, clearly labeled.
Two kinds of trust
Verified
Used and open-box gear condition-graded in plain English and checked against manufacturer specs and independent market prices before publication.
Official
New gear presented with manufacturer-backed specs. Envoy is the merchant of record on every order — you buy from us, not a third-party marketplace cart.